Privacy Policy
Last Updated:
1. Introduction
Xexvalonghimnaxx ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in accordance with the Privacy Act 2020 (New Zealand) and other applicable New Zealand privacy laws.
2. Information We Collect
We may collect the following types of personal information:
- Name and contact details (email address, phone number, postal address)
- Payment information (processed securely through third-party payment processors)
- Order history and preferences
- Communication records (emails, messages, phone calls)
- Website usage data (cookies, IP address, browser type)
- Any other information you voluntarily provide to us
3. How We Use Your Information
We use your personal information for the following purposes:
- Processing and fulfilling your orders
- Communicating with you about your orders and enquiries
- Providing customer support and responding to your requests
- Improving our products and services
- Sending marketing communications (with your consent)
- Complying with legal obligations
- Preventing fraud and ensuring security
4. Disclosure of Information
We may disclose your personal information to:
- Service providers who assist us in operating our business (e.g., payment processors, delivery services)
- Legal and regulatory authorities when required by law
- Professional advisors (lawyers, accountants) when necessary
We do not sell your personal information to third parties.
5. Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
6. Your Rights
Under New Zealand privacy law, you have the right to:
- Access your personal information
- Request correction of inaccurate information
- Request deletion of your personal information (subject to legal obligations)
- Object to processing of your personal information
- Withdraw consent where processing is based on consent
To exercise these rights, please contact us using the details provided below.
7. Cookies and Tracking
We use cookies and similar technologies to enhance your browsing experience and analyse website traffic. For more information, please see our Cookies Policy.
8. International Transfers
Your personal information may be transferred to and stored in countries outside New Zealand. We ensure that appropriate safeguards are in place to protect your information in accordance with New Zealand privacy laws.
9. Retention of Information
We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.
10. Children's Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children without parental consent.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date.
12. Contact Us
If you have questions, concerns, or wish to exercise your privacy rights, please contact us:
Xexvalonghimnaxx
d72/72 Dominion Road
Mount Eden, Auckland 1024
New Zealand
Phone: +64 9 630 1401
Email: paper@xexvalonghimnaxx.world
13. Complaints
If you believe we have breached the Privacy Act 2020, you have the right to make a complaint to the Office of the Privacy Commissioner. For more information, visit www.privacy.org.nz.